2.1 Scope of the Policy

Please be strictly advised that this Policy applies exclusively to information collected or received by us through your direct utilization of the Services provided by NovelDive. It does not extend to, and we explicitly disclaim all legal responsibility for, the independent actions, commercial behaviors, or privacy practices of third-party individuals, external content providers, authors' personal sites, or independent technology companies.

2.2 Third-Party Externalities

We do not exercise control over the content of third-party websites, their independent use of information you might provide them through external links, or any external products or advertisements they may offer within our platform. Any link to a third-party site, social media plugin, or an external advertisement within our reading library does not constitute our sponsorship of, legal endorsement of, or corporate affiliation with those entities.

2.3 Explicit User Agreement and Affirmative Consent

By accessing, browsing, downloading, registering an account, or interacting with our reading Services, you affirmatively confirm that you have read, meticulously reviewed, and fully understood the terms within this document. You provide your explicit and informed consent to the processing, storage, and cross-border transfer of your personal information in the specific manner described in this Policy.

2.4 Age Eligibility and Protection of Minors

We take the protection of minors and children's digital safety with the utmost seriousness. You warrant and represent that you are over 16 years of age (or the legal age of majority in your jurisdiction). If you are under 16, you must ensure that your parent or legal guardian has read, understood, and agreed to this Policy on your behalf before you proceed to access any part of our library. If you do not agree with any clause or provision of this Policy, you must immediately cease using the Services, deactivate your reader account, and remove all related software applications from your electronic devices.

3.1 Information Provided Voluntarily by the Reader

3.2 Information Collected Automatically Through Usage

When you interact with or use our Services, we automatically collect certain information about your device and your use of our Services, which could include information such as your browser type and language, IP address, device ID, hardware and software information, advertising ID, standard server log information, your connections and interactions with other users, purchase histories with us and social media data (if you have linked your account and by your sharing permissions). We (or the third parties we work with) use standard tracking technologies (like log files, software development kits (SDKs), and web beacons) to do this. In addition, we or our partners may also use tracking technologies and advertising IDs to serve personalized ads to you in our Services.

4.1 To provide our Service

For example, we may use your information to:

• Create user accounts and allow users to watch our programs and use our mobile applications;
• Identify and suggest connections with other users of our services;
• Facilitate sharing on social networks;
• Operate, develop, and improve our mobile applications and other services;
• Respond to your comments and questions and provide customer service;
• Provide and deliver the products and services you request;
• Measure the health of our services;
• Set up and maintain accounts you register for;
• Identify, fix, and troubleshoot bugs and Service or functionality errors;
• Activate or authenticate your mobile applications and save in-app progress and stats (e.g., achievements);

This includes enabling you to use the Service in a seamless manner and preventing or addressing Service errors or technical issues. As a result of such processing, we will use your email to respond to your comments and questions and provide customer service.

We use Firebase Performance Monitoring, which is a monitoring service provided by Google. To learn more, please visit Google's Privacy policy and Privacy and Security in Firebase.

To monitor infrastructure and the App's performance, we use Crashlytics, which is a monitoring service provided by Google. Marketing and Engagement: To send push notifications about new chapter releases, author updates, or limited-time discounts on premium subscriptions.

4.2 Personalizing your experience

• Understand you and your preferences to enhance and personalize your experiences and enjoyment using our Service;
• Provide you with personalized recommendations for mobile applications and Services;
• Personalizing advertising for you
• Communicating with you via email about promotions, rewards, upcoming events, and other news about products and services offered by us and our selected partners, on your marketing preferences. If you no longer wish to receive marketing or promotional communications from us, you may opt out at any time by emailing us at NovelDiveService@outlook.com or by using the unsubscribe options in the email;
• Survey your opinions through surveys or questionnaires;
• Serve and measure the effectiveness of advertising;
• Personalize content and experiences on our Services, including providing you reports, recommendations, and feedback based on your preferences;

4.3 To provide you with customer support

• Send you service-related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
• Protect the integrity of the Services and enforce our Terms of Service and other applicable terms, including detecting and preventing fraud and unauthorized activities, to secure our systems and the Services, prevent hacking, cheats, and spamming, and generally keep our Services safe and fair and to detect, investigate, and prevent activities that may violate our policies or be illegal;
• Enable you to communicate with other users;
• Optimize or improve our products, services, and operations;
• Facilitate software updates and automatically update the software on your device;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and prosecute those responsible for that activity;

4.4 To communicate with you regarding your use of our Service

We communicate with you, for example, by push notifications or by emails. These may include reminders or other information about the Service. As a result, you will, for example, receive a push notification that a new feature has been deployed in the Service. To opt out of receiving push notifications, you need to change the settings on your device. To opt-out of receiving emails, you should click the unsubscribe link in the footer of each email.

The services that we use for these purposes may collect data concerning the date and time when the message was viewed by our Service's users, as well as when they interacted with it, such as by tapping/clicking on links included in the message.

To communicate with you we also use Firebase Cloud Messaging, which is message sending service provided by Google. Firebase Cloud Messaging allows us to send messages and notifications to users of our Service across platforms such as Android and iOS when you access our Service from a mobile device or across your internet browser when you access our Service from a laptop. We integrate Firebase Notifications with Firebase Analytics to create analytics-based audiences and track opening and conversion events. As a result, we can, for example, send reminders only to users who use the Service more frequently. Google's privacy policy.

We use Apple Push Notification service ("APNs"), that is a notifications service provided by Apple. APNs allow us to send information to iOS devices.

4.5 To research and analyze your use of the Service

This helps us to better understand our business, analyze our operations, maintain, improve, innovate, plan, design, and develop the Service and our new products. We also use such data for statistical analysis purposes, to test and improve our offers. This enables us to better understand what categories of users use our Services. As a consequence, we often decide how to improve the Service based on the results obtained from this processing.

Including perform statistical, demographic, and marketing analyses of users of the Services.

We may use information we collect from or about you to create aggregated or de-identified data that does not specifically identify you.

5.1 With your Consent

We may share your personal information with certain third parties with your approval and authorization.

5.2 Service Providers

We engage other companies and individuals to perform services on our behalf for the purposes described in this Policy. Examples of these services include analyzing data, IT and related services, payment processing, sending emails and providing customer support, and security fraud-detection services. These agents and service providers may have access to your personal information in connection with the performance of services for us and are contractually obligated to maintain the confidentiality and security of your personal information. We also require that they only use the data on our behalf and for purposes consistent with this Policy.

5.3 Third-Party Plug-ins

With third-party applications and platforms, such as Facebook Connect, you can post information about your activities on our websites to your profile page to share with others within your network. This Policy does not apply to your use of third-party applications and services, and we are not responsible for how those third parties collect, use, and disclose your information. We encourage you to review the privacy policies of those third parties before connecting to or using their applications or services to learn more about their information and privacy practices.

5.4 Disclosures to Protect Us or Others

We may release your information as required by law, such as to comply with a subpoena, or when we believe that release is appropriate to comply with the law; investigate fraud, respond to a government request, enforce or apply our rights; or protect the rights, property, and safety of us or our users, or others. This includes exchanging information with other companies and organizations for fraud protection.

5.5 Disclosures in the event of Merger, Sale, or Asset Transfer

We may share your information in connection with any merger, sale of our assets, or financing or acquisition of all or a portion of our business to another company. You will be notified via email and a notice on our Services of any change in ownership or use of your personal information.

5.6 Affiliates

We may share personal information with our affiliated companies.

5.7 Advertising Partners

Through our services, we may allow third-party advertising partners to set technologies and other tracking tools to collect information regarding your use of the services and your devices, as further described in the Interest-based Advertising section above.

6.1 Changes to Policy

We may update this Policy occasionally to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on the Services before the change becomes effective. If we are required by applicable data protection laws to give you enhanced notice or seek your consent to any such changes, we will do so. You can see when this Policy was last updated by checking the "last updated" date displayed at the top of this Policy. Please periodically review this page for the latest information on our privacy practices.

6.2 Security

We take reasonable and appropriate measures to protect your information from unauthorized access or against third parties' loss, misuse, or alteration.

Although we make reasonable faith efforts to store the information collected on the Service in a secure operating environment that is not available to the public, we cannot guarantee the absolute security of that information during its transmission or storage on our systems. Further, while we attempt to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third parties from illegally obtaining access to this information. We do not warrant or represent that your information will be protected against loss, misuse, or alteration by third parties. However, no method of transmission over the Internet or electronic storage method is 100% secure. Therefore, we cannot guarantee its absolute security.

6.3 Data Retention

We will retain your information as long as your account is active or as needed to provide you with our Services. If you wish to cancel your account or request that we no longer use your information to provide services, contact us at NovelDiveService@outlook.com. Notwithstanding the preceding, we will retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.

6.4 International Transfers

We may transfer information we collect about you to affiliated entities or other third parties across borders and from your country or jurisdiction to other countries or jurisdictions worldwide. Please note that these countries and jurisdictions may not have the same data protection laws as your jurisdiction, and we take steps to ensure adequate safeguards are in place to enable the transfer of information to the US and elsewhere and the use and disclosure of information about you, including personal information, as described in this Policy.

6.5 User Behaviour Policy

Our services allow you to create, upload, or share text, images, and audio content. There is no tolerance for objectionable content or abusive users. If your content contains objectionable content or abusive user behavior, we have the right to delete or remove it.

6.6 Your Privacy Choices

Your Choices About Information Provided by You

If you want to provide something other than we with personal information, you can choose not to provide it. If you choose not to provide us with personal information, we may only sometimes be able to provide you with the Services you want. For example, you need to provide an email address to create an account with us to access and watch our programs.

Your Choices About Information Provided by Third Parties

You can control how third parties collect and share your information by changing your preferences or opting out of collection directly with those third parties. Before disclosing information to third parties, we recommend you check their respective privacy policies for further details.

Your Marketing and Advertising Choices

You can exercise choices over how we use your personal information and update your preferences at any time:

• To remove yourself from individual contests or promotions or to opt out from receiving marketing communications from us, click the unsubscribe link in the email or email us at NovelDiveService@outlook.com. If you opt out of receiving email marketing communications from us, please note we may still contact you occasionally about the status of your account, such as to inform you that your account may be expiring or for other service-related information.
• To disable selected tracking technologies from collecting information relating to the effectiveness of advertising campaigns or analytics data and from serving you with personalized advertising on our Services, please see the Tracking Technologies section above.

Accessing and Deleting Your Information

You may deactivate your account or delete the email associated with your account by contacting us at NovelDiveService@outlook.com.

Suppose you would like to access or view the personal information we hold about you or, for any reason, you are concerned with the way we are using your personal information or would like to correct or request that we delete such personal information. In that case, you can also send your request to us at NovelDiveService@outlook.com.

We hope to satisfy any queries about how we process your data. However, if you have unresolved concerns, you also have the right to complain to the relevant data protection authority. You can bring the complaint to your member state of residence, place of work, or place where an alleged infringement of data protection law occurred. For more information, please get in touch with your local data protection authority.